Store Policy

This Store Policy outlines the standards and requirements for all storefronts hosted on the shopsale platform. Our goal is to ensure a safe, fair, and professional marketplace for both sellers and buyers.

1. Product Standards

All products listed on shopsale must:

• Be accurately described and represented in images.
• Comply with all local and international trade laws.
• Not include prohibited items (illegal drugs, weapons, counterfeit goods).

2. Fulfillment and Shipping

Store owners are responsible for:

• Clearly stating shipping times and costs.
• Fulfilling orders promptly and providing tracking information where available.
• Handling returns and refunds according to their own stated policies, which must meet minimum legal requirements.

3. Customer Service

Sellers are expected to provide professional customer service. This includes responding to customer inquiries in a timely manner and resolving disputes fairly.

4. Compliance Monitoring

shopsale randomly audits stores to ensure compliance with our terms. We reserve the right to remove products or suspend stores that violate these standards.

5. Dispute Resolution

In the event of a dispute between a buyer and a seller, shopsale encourages both parties to work together to find a resolution. While shopsale provides the platform, we are not a party to the individual transactions and are not responsible for fulfilling orders or managing returns.

6. Contact Administration

For questions regarding store compliance or to report a violation, please contact compliance@shopsale.com.